Privacy Policy
Your privacy is important to us. This policy explains how Not A Dream Realty Inc. collects, uses, and protects your personal information.
Last updated: February 2026
1. Information We Collect
Not A Dream Realty Inc. (“we”, “our”, “us”) collects personal information that you voluntarily provide to us when you:
- Fill out a contact form or request information on our website
- Request a home evaluation or property search
- Sign up for our newsletter or property alerts
- Engage us for buying, selling, or leasing services
- Communicate with us via phone, email, or social media
The types of personal information we may collect include: your name, email address, phone number, mailing address, property preferences, financial information relevant to real estate transactions, and any other information you choose to provide.
We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, pages visited, and referring website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request
- Send you property listings, market updates, and newsletters (with your consent)
- Facilitate real estate transactions on your behalf
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations, including those set by the Real Estate Council of Ontario (RECO)
- Protect against fraudulent or unauthorized activity
3. CASL Compliance
We comply with Canada's Anti-Spam Legislation (CASL). This means:
- We will only send you commercial electronic messages (emails, texts) if you have given us express or implied consent
- Every commercial message includes our contact information and a clear, easy-to-use unsubscribe mechanism
- We process unsubscribe requests within 10 business days as required by law
- We maintain records of all consent obtained, including when, how, and the purpose for which consent was given
Implied consent may exist if you have an existing business relationship with us (e.g., you are a current or recent client) or if you have made an inquiry within the past six months. Express consent is obtained through clear opt-in mechanisms on our website and forms.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:
- Service providers — trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., email platforms, CRM systems), subject to confidentiality agreements
- Real estate transaction parties — cooperating brokerages, lawyers, mortgage professionals, and inspectors as necessary to facilitate your transaction
- Regulatory bodies — the Real Estate Council of Ontario (RECO) and other regulatory authorities as required by law or professional obligations
- Legal requirements — when required to comply with applicable laws, regulations, legal processes, or government requests
5. Cookies & Analytics
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
- Essential cookies — required for website functionality (e.g., form submissions, session management)
- Analytics cookies — help us understand how visitors interact with our website (e.g., Google Analytics). This data is aggregated and anonymized
- Marketing cookies — used to deliver relevant advertisements and track campaign performance
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
6. Your Rights
Under Canadian privacy legislation, you have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — request that we correct any inaccurate or incomplete personal information
- Withdrawal of consent — withdraw your consent for us to process your personal information at any time (subject to legal or contractual restrictions)
- Unsubscribe — opt out of commercial electronic messages at any time using the unsubscribe link in our emails or by contacting us directly
- Deletion — request deletion of your personal information, subject to our legal obligations to retain certain records (including RECO record-keeping requirements)
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. As a registered real estate brokerage in Ontario, we are required by RECO to maintain certain transaction records for a minimum period as prescribed by the Trust in Real Estate Services Act, 2002 (TRESA) and its regulations.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your personal information is handled, please contact us:
Not A Dream Realty Inc.
Brokerage — Ontario, Canada
Email: privacy@notadreamrealty.ca
Website: notadreamrealty.ca/contact
If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
This Privacy Policy may be updated from time to time. We will post any changes on this page and update the “Last updated” date. We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.